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Questions regarding Covid-19

Cancellations free of charge are possible if you are affected by COVID-19 and have a positive test result, if an official quarantine is declared or if a safety or travel warning is issued for your hometown or for the region around AREA 47. A proof of an official document must be provided of each person to cancel free of charge. Otherwise our standard cancellation conditions apply.

We are guided by the measures of the government. At the moment, it is necessary to keep at least 1 meter distance from other people and to wash and disinfect your hands regularly. If there are floor markings and partitions, please take those into account. We appeal to the personal responsibility of our guests. For transfers during rafting, canyoning and mountain biking the mask obligation applies. You are welcome to bring your own masks.

We recommend to book activities such as canyoning, high ropes course, bungy jumping etc. in advance. These tours are subject to starting times and a maximum number of participants. In case of spontaneous bookings we cannot guarantee that there are enough remaining places available. Regarding the Water AREA and Wake AREA no reservation is required in advance. Both areas provide enough space. However, we recommend day visitors to arrive on time.

  1. Keep at least 1 meter distance from other people outside the common household. The distance must be at least 2 metres when exercising sports activities.
  2. Mouth and nose protection recommended for crowds of people.
  3. Reserve in advance if possible. Reduce congestion at entrances, exits and the cash desk area.
  4. Pay contactless if possible. Preferably pay by card.
  5. Follow the instructions of the staff.
  6. Avoid shaking hands and hugs.
  7. Wash hands several times a day with soap and water for at least 30 seconds.
  8. Avoid touching your face without clean hands.
  9. Sneeze or cough into the crook of your arm or into a tissue.
  10. Stay at home if you experience symptoms of becoming or being ill.

Due to the ban on events in the context of the Corona crisis our events in the bar of the River Haus Bar & Grill are cancelled for this season. We will evaluate the situation and new regulations continuously. However, there will be Live music and DJ sound every Friday and Saturday at the Restaurant River Haus Bar & Grill.

 

Except for Caving, Canyoning Vertical Ropes and Canyoning Pool Drop, all activities are available as usual this year. However, please note that our groups are smaller and therefore fewer starting places are available. Thus, we recommend to book the activity in advance.

Please write us an e-mail. We look forward to helping you.

Questions regarding booking

We don't have any special guidelines for coming to AREA 47. However we still ask you to keep a minimum distance of one metre and wash your hands regularly. All updated information can be found here.

We highly recommend to book your accommodation and trips with us in advance. Especially on weekends and during high season in July and August our rooms and trips are filling up quickly.

For the 2020 season you can cancel your trip up to 7 days prior to your arrival without any fees. After that our normal cancellation policy takes place. Please review your booking confirmation or our terms of service.

You need to pay a deposit to secure your reservation. The rest can be payed onsite.

Please note that we encourage you to secure your own travel insurance to protect you in case you need to cancel your trip.

 

Of course. Come and talk to our front desk staff. If we have spots available on our trips we're happy to accommodate you.

Unfortunately not. We want you to experience your own bucket list trip and don't pay for something that you can't do because you're afraid of heights or so. For most of our activities you need to book in advance. There's no reservation needed for our Water AREA and Wake AREA. Water AREA is also included with most of our trips as well as when you're staying with us.